Received a $***.** egift card for christmas used it to purchase an item for around...

GetHuman-jeffstra's customer service issue with Rockauto from May 2019

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The issue in GetHuman-jeffstra's own words
trying to do split payment with egift card ... Received a $***.** egift card for christmas used it to purchase an item for around $**.**. Does not expire until **********. Tried using it as split payment for another part and it says it is expired, not found or no balance remaining. Would like to know why it is telling me this so i can order the parts I need
i can't order the parts i need
telling me what is going on with the egift card
I have an issue with Rockauto too
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Rockauto

Customer service issue
Reported by GetHuman-jeffstra
May 7th, 2019 - 2 mons ago
I have an issue with Rockauto too
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Seen by 4 customers so far
Similar issue to 15472 others
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Timeline
GetHuman-jeffstra started working on this issue
May 7th 11:28pm