I purchased a part * skp sk****** which did not operate correctly, I've since returned...

GetHuman2391609's Return an Order issue with Rockauto from March 2019

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The issue in GetHuman2391609's own words
I purchased a part * skp sk****** which did not operate correctly, I've since returned it by fed ex and according to your automated system it has been received. It wants to give me a replacement. I DO NOT need a replacement I need a refund which I have been waiting for and this is my third attempt to reach Rockauto with no success. My tracking * is ************. It was shipped to Rockauto Return, * s **th Ave st *** Tolleson Az *****. Please simply refund me my money and restore my faith in Rockauto. Thank you in advance for your cooperation, John Martinez
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Rockauto

Return an Order issue
Reported by GetHuman2391609
Mar 30th, 2019 - 6 mons ago
I have an issue with Rockauto too
Fixed
Seen by 8 customers so far
Similar issue to 13371 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman2391609 started working on this issue
Mar 30th 6:58pm
GetHuman2391609 indicated the issue is not fixed yet.
Mar 30th 7:00pm