I ordered ********* calipers and one was defective (started leaking). Was told to order...

GetHuman-sailorje's Return an Order issue with Rockauto from March 2019

13248 similar
0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman-sailorje to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sailorje's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sailorje may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-sailorje's own words
I ordered ********* calipers and one was defective (started leaking). Was told to order another (**********) and return defective when new caliper arrives. New caliper was mis boxed so was told to return for a replacement. Replacement was also mis boxed so I returned for credit. I again ordered (**********) a different brand and received proper part. I now want to return original leaking caliper for the authorized refund. I also request the shipping costs refunded as these should be due to Rockauto sending wrong parts.
GetHuman-sailorje did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-sailorje fixed the problem
We are waiting for GetHuman-sailorje to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sailorje fixes it.
This email address isn't valid


Return an Order issue
Reported by GetHuman-sailorje
Mar 28th, 2019 - a mon ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 13248 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sailorje started working on this issue
Mar 28th 3:15pm