I was trying to order parts for a friends vehicle yesterday and dont know if went throu...

GetHuman-elmerjam's customer service issue with Rockauto from March 2019

Help with my Rockauto issue
The issue in GetHuman-elmerjam's own words
I was trying to order parts for a friends vehicle yesterday and dont know if went through correctly.*for some reason i got no conformation e-mail and there are three pending orders.******************************.*HELP.*My phone * is ***-***-*****James LeDuc
GetHuman-elmerjam did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-elmerjam fixed the problem
I left a message saying that I was having a problem ordering some parts for a friend because I didn't enter in the shipping information and billing information correctly. Within a half hour or so someone from get human called me and told me the situation and said everything would be fine once I called the bank and cleared the issue with the money. The parts have now been ordered and should be on their way. Thank you very much for your help.
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Rockauto

Customer service issue
Reported by GetHuman-elmerjam
Mar 27th, 2019 - 22d ago
I have an issue with Rockauto too
Fixed
Seen by 8 customers so far
Similar issue to 519 others
0 customers following this
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Timeline
GetHuman-elmerjam started working on this issue
Mar 27th 11:57pm
GetHuman-elmerjam confirmed the issue is fixed. Hooray!
Mar 31st 12:14am
GetHuman-elmerjam confirmed the issue is fixed. Hooray!
Mar 31st 12:33am
GetHuman-elmerjam confirmed the issue is fixed. Hooray!
Mar 31st 12:35am
GetHuman-elmerjam confirmed the issue is fixed. Hooray!
Mar 31st 12:35am