I need to return the ECM core for credit. order * **********What had happened is I wen...
GetHuman2458687's customer service issue with Rockauto from March 2019
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman2458687 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2458687's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2458687 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman2458687's own words
I need to return the ECM core for credit. order * **********What had happened is I went online to maybe return the new ECM electronic to them for a full refund. But it said that if you tried it in the vehicle you couldn't return. So I x'd out of the page. That's where the trouble began. We decided to keep the new one because of this policy. I just want the return authorization of the old core to get the money.****-***-**** Frustrated in Indiana
GetHuman2458687 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman2458687 fixed the problem
We are waiting for GetHuman2458687 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.