I ordered * hub assemblies for ** Impala in May ****. I was laid off later that month a...
GetHuman1887515's customer service issue with Rockauto from January 2019
Help with my Rockauto issue
Try having Rockauto call you again?
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1887515's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1887515's own words
I ordered * hub assemblies for ** Impala in May ****. I was laid off later that month and hadn’t worked since. I couldn’t have them installed until I got some $$. So my brother did it * me on da cheap b* Christmas. However (*) hub was non-conforming.. inner dia of hub was * small * shaft*axle! So we had * buy another hub assembly @ NAPA * $** cuz my car was in pcs. I know I went far passed return policy date and ur warranty policy requires I have * order new part * exchange then I mail bk ur nonconform part... blah blah blah!! I don’t need any more parts...my car is done! I just would like * mail bk ur bogus part and if u could somehow find it in ur heart * credit my account * this I would be ever so grateful & I could still have the confidence in recommending ur business! I’ve never really had any problems in da passed this is just an apparition. Be kind! Rewind! I could really use da scratch!! Help a guy who’s down on his luck. Don’t kick me when I’m down! I’ll be bk on my feet in no tym... You’ll see! Sincerely TM Quast
GetHuman1887515 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1887515 fixed the problem
We are waiting for GetHuman1887515 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.