Wrong rotors completely! ***% not what I ordered. Triple Checked

GetHuman1773312's customer service issue with Rockauto from December 2018

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The issue in GetHuman1773312's own words
Replace my damaged old ones ... The rotors I ordered are NOT the right ones! I ordered them a few weeks ago but it took time to be able to find a safe place to install them and now I'm stuck in a parking lot unable to get my stuff back on. I need them exchanged! I need the right size rotors! I paid nearly $*** and I order from your site all the time. This is the first time I've had an issue and I'm not impressed. I need help.
I'm a single mom, and I spent nearly $*** so I could replace my damaged rotors and put on new brake pads. I wasted * hours, on my only day off with my kids and I don't even have anything to show for it. I was doing them myself, by myself.
I just need to exchange these for the correct parts for my car, the parts I paid for and expected. I don't have money to go buy more.
Easily ** years, over * different cars. I have a fridge covered in magnets to show proof of every package. I have referred several people and rave about it all the time.
There's not really anything else I can try. I spent * hours, trying trying and trying to get the parts on, only to finally figure out why the caliper just would not fit back on.
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Ordered brakes and rotors but received one wrong rotorI ordered my rotors on ********** and received one front rotor and one rear rotor...
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Rockauto

Rotors & brake pads
Customer service issue
Reported by GetHuman1773312
Dec 16th, 2018 - 2 mons ago
I have an issue with Rockauto too
Fixed
Seen by 9 customers so far
Similar issue to 9012 others
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GetHuman1773312 started working on this issue
Dec 16th, 2018 11:57pm
GetHuman1773312 indicated the issue is not fixed yet.
Dec 18th, 2018 6:24pm