I received a front right brake caliper for my **** Toyota *runner order * *********. I...

GetHuman-ecjjzna's customer service issue with Rockauto from December 2018

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The issue in GetHuman-ecjjzna's own words
I received a front right brake caliper for my **** Toyota *runner order * *********. I bolted it to my truck only to find out the caliper sits to high. I tried to use the online service but was told because I bolted it to my truck I would only get a $* core for returning it? I had not hooked up the brake line to it so why can't I get a refund and the proper part sent? I have use Rockauto for years and have highly recomended to everyone I know! this is the first issue I have encountered. In the discription I didn't see any differnet types or sizes,all *runners of this year have the same caliper? please let me know how it is I should move forward from here. Thank you for your time.
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Rockauto

Customer service issue
Reported by GetHuman-ecjjzna
Dec 6th, 2018 - 6 mons ago
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Seen by 3 customers so far
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GetHuman-ecjjzna started working on this issue
Dec 6th, 2018 4:10pm