ordered a part order * ******** sent me confo then said because of a previous problem i...
GetHuman1463979's customer service issue with Rockauto from November 2018
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The issue in GetHuman1463979's own words
ordered a part order * ******** sent me confo then said because of a previous problem i had with receiving a wrong part and making them reimburse me for shipping they have sent a email saying they will not fill my order.how ever this morning the money for this recent transaction has been taken out of my bank account this am.i want to know if the part that i just paid for is going to or has been shipped as i need to notify my bank .thank you
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No one called me as promised and the. Lord and said it was taken care of this is unacceptable behavior for a company as large as rock auto.
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