I bought spark plugs and coil packs about a month ago. One spark plug and one coil pack...

GetHuman1414495's customer service issue with Rockauto from October 2018

4 views
 | 
6901 similar
 | 
0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman1414495 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1414495's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1414495 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman1414495's own words
I bought spark plugs and coil packs about a month ago. One spark plug and one coil pack are not working. I need them replaced. I would appreciate a guarantee on the parts and some to be sent to me. I have a new address that I need to update your system with
GetHuman1414495 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1414495 fixed the problem
We are waiting for GetHuman1414495 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman1414495 fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman1414495
Oct 25th, 2018 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 4 customers so far
Similar issue to 6901 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1414495 started working on this issue
Oct 25th, 2018 9:57pm