I order a part water pump they send me the wrong part the one they send is for Infiniti...

GetHuman1021389's customer service issue with Rockauto from August 2018

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The issue in GetHuman1021389's own words
I order a part water pump they send me the wrong part the one they send is for Infiniti j** i order for a Infiniti i** part* sk******* that's what i need. I send the part back take it out the box look at it wrong part not the same put it back in the box return it.now you guys charging me for the return label taken *.** from my or.order that is not right for you guys doing that i need the right part send to me please *My email : *****@***.com **** *** **** cell.
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Rockauto

Customer service issue
Reported by GetHuman1021389
Aug 22nd, 2018 - a mon ago
I have an issue with Rockauto too
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Make and model of car
Year of car
Timeline
GetHuman1021389 started working on this issue
Aug 22nd 1:02am