Hello there, My item was suppose to arrive today and it hasn't showed up. It was under...

GetHuman973519's customer service issue with Rockauto from August 2018

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The issue in GetHuman973519's own words
Hello there, My item was suppose to arrive today and it hasn't showed up. It was under DHL carrier and they have not updated it since July,**,****. When I contacted them about this issue they told me to contact yous. The tracking * is ********R*************** Order number ********. This email concerns the spark plugs as they have not yet arrived. Can you PLEASE email me back on this A.S.A.P. Thank you!
GetHuman973519 did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman973519
Aug 10th, 2018 - 7 mons ago
I have an issue with Rockauto too
Fixed
Seen by 5 customers so far
Similar issue to 4041 others
0 customers following this
Items needed
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Timeline
GetHuman973519 started working on this issue
Aug 10th, 2018 12:00am
GetHuman973519 indicated the issue is not fixed yet.
Aug 10th, 2018 2:25am
GetHuman973519 indicated the issue is not fixed yet.
Aug 11th, 2018 3:51am