I requested a replacement part because the picture of the part I ordered was silver, li...

GetHuman-klnether's customer service issue with Rockauto from August 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-klnether's own words
I requested a replacement part because the picture of the part I ordered was silver, like it should be but the part was black when I received it. I sent it back and got another one exactly like the one I sent back. *It goes in the bumper of my truck and it's supposed to match the bumper.**I'm a little aggravated right now. *I have never had a problem with y'all and I tell people all the time about you guys. *If there was a way to send a picture with this message it would explain more.
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Rockauto

Customer service issue
Reported by GetHuman-klnether
Aug 8th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-klnether started working on this issue
Aug 8th, 2018 8:28pm