Couldn't order using * different credit Cards, no one to talk to want to make sure neither is charged later had to get my son to order using paypal, What makes it so bad no one to talk to folks are left hanging
GetHuman967603's customer service issue with Rockauto from August 2018
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The issue in GetHuman967603's own words
purchase the above using the same credit I used few weeks ago with no problem, my credit card rep said rockauto didn't send the proper security code to Visa ... I have tried to place an order * times using * different credit cards, only need one of the item and don't know if any went thru. i need to work with a live person to find out what is going on
I tried to order * times and don't have any response from Rockauto as to what happened to info i sent concerning my cards. if later you check my orders, cancel all
you need to have a real person customers can speak with. Someone we can go to when this happens so we know later we won't receive * of the same items and be charged for all *
Just a couple months you have good deals and quality parts but you need to have a real person customers can speak with.
Yes, got my son to order using his paypal acct.
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