I need to return a part that I ordered ** days ago and then had to ask for a replacemen...

GetHuman-mikeal_g's customer service issue with Rockauto from July 2018

Help with my Rockauto issue
The issue in GetHuman-mikeal_g's own words
I need to return a part that I ordered ** days ago and then had to ask for a replacement which was ** days ago. I'm being told I can't return anything greater than ** days but the replacement was ** days ago. I want my money returned.** **** CHEVROLET TRAILBLAZER *.*L L**Heat & Air Conditioning : A*C Compressor & Component Kit*GPD ******* (New) Click Info for full list of components. Info*w*o Rear AC (WITHOUT separate control for the rear)
GetHuman-mikeal_g did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-mikeal_g fixed the problem
We are waiting for GetHuman-mikeal_g to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-mikeal_g
Jul 31st, 2018 - 9 mons ago
I have an issue with Rockauto too
Seen by 6 customers so far
Similar issue to 3696 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
GetHuman-mikeal_g started working on this issue
Jul 31st, 2018 6:02pm
GetHuman-mikeal_g indicated the issue is not fixed yet.
Aug 1st, 2018 7:52pm