Ordered a radiator fan motor(PM****) on July **th got an email stating that it was ship...
GetHuman-dennisbk's customer service issue with Rockauto from July 2018
Help with my Rockauto issue
The issue in GetHuman-dennisbk's own words
Ordered a radiator fan motor(PM****) on July **th got an email stating that it was shipped on July **th and should arrive by the **th.*Everytime I check the status thru the postal service for the last * days, it reads , "Status*Pre-Shipment*July **, **** at *:** am*Shipping Label Created, USPS Awaiting Item*SUGAR LAND, TX ***** "**Id like to know if my part is just sitting in a warehouse or what? I could have gotten this part from somewhere else if I had of know it was not going to be shipped as stated.
GetHuman-dennisbk did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-dennisbk fixed the problem
Just waited an extra day and it arrived. Postal service didn't update shipping information until day of delivery. So for like * days it is showing it is still sitting at the facility of orgin
Please help with my Rockauto issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.