Driving down the road my new wheel hub assembly that I just bought from RockAuto a few...
GetHuman-cumminsa's customer service issue with Rockauto from July 2018
Help with my Rockauto issue
First: share to improve GetHuman-cumminsa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cumminsa's next move: talk to Rockauto when they open (we'll send a reminder).
Rockauto's call center is closed now. We will text or email GetHuman-cumminsa when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-cumminsa can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-cumminsa's own words
Driving down the road my new wheel hub assembly that I just bought from RockAuto a few months ago the bearings went out causing me to need a replacement as soon as possible and I would like to get this resolved by sending back the old piece and getting a refund since I could be could not get a replacement piece in time
GetHuman-cumminsa did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-cumminsa fixed the problem
We are waiting for GetHuman-cumminsa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.