I ordered item * G ***** - rear left strut by mistake - I need rear right strut * G...

GetHuman-journeyx's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman-journeyx's own words
I ordered item * G ***** - rear left strut by mistake - I need rear right strut * G*****. Item was not picked up yet to be shipped out to me - can my order ******** be changed before shipment ?
GetHuman-journeyx did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-journeyx fixed the problem
The strut for left side was shipped already so I ordered correct strut for right side & will just have both struts installed on my car
Please help with my Rockauto issue
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Rockauto

Customer service issue
Reported by GetHuman-journeyx
Jun 28th, 2018 - a yr ago
I have an issue with Rockauto too
Fixed
GetHuman-journeyx shared how to fix
Seen by 7 customers so far
Similar issue to 2579 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-journeyx started working on this issue
Jun 28th, 2018 1:21am
GetHuman-journeyx indicated the issue is not fixed yet.
Jun 28th, 2018 2:25am
GetHuman-journeyx indicated the issue is not fixed yet.
Jun 28th, 2018 2:35am
GetHuman-journeyx confirmed the issue is fixed. Hooray!
Jun 29th, 2018 1:12pm
GetHuman-journeyx confirmed the issue is fixed. Hooray!
Jul 1st, 2018 4:07am