Order Number ********, want to return the used one for partial refund

GetHuman-noscnt's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman-noscnt's own words
The problem: Order Number ********, want to return the used one for partial refund
GetHuman-noscnt did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman-noscnt
Jun 25th, 2018 - 4 mons ago
I have an issue with Rockauto too
Fixed
Seen by 4 customers so far
Similar issue to 2477 others
0 customers following this
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Year of car
Timeline
GetHuman-noscnt started working on this issue
Jun 25th 9:09pm
GetHuman-noscnt indicated the issue is not fixed yet.
Jun 28th 10:15pm