I had the part installed shortly after receiving it in Late Nov. '**, last week the par...

GetHuman-carljpr's customer service issue with Rockauto from June 2018

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Help with my Rockauto issue
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Description of the part, Make and model of car, and Year of car
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The issue and preferred resolution, in GetHuman-carljpr's own words:
I had the part installed shortly after receiving it in Late Nov. '**, last week the part failed. All proper procedures were followed for installation, according to guidelines for part. Fuel Pump part NO: SP****H for a **** Mercury Mountaineer.
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman-carljpr
Jun 25th, 2018 - 2 mons ago
I have an issue with Rockauto too
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Seen by 3 customers so far
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GetHuman-carljpr started working on this issue
Jun 25th 1:02pm