I ordered part ******** when my mechanic put it in it did not work.I notified you a few...

GetHuman-pszyman's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
I ordered part ******** when my mechanic put it in it did not work.I notified you a few weeks ago maybe even more and I took the option that you would send me another one first *and then I would return the broken one. I would really appreciate if you looked into it more me.*thanks**Pat
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman-pszyman
Jun 24th, 2018 - 2 mons ago
I have an issue with Rockauto too
Fixed
Seen by 13 customers so far
Similar issue to 2451 others
0 customers following this
Items needed
Description of the part
Make and model of car
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Timeline
GetHuman-pszyman started working on this issue
Jun 24th 9:36pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:00pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:01pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:01pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:01pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:02pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 12:02pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 8:02pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 8:02pm
GetHuman-pszyman indicated the issue is not fixed yet.
Jun 26th 8:02pm