My order (********) was listed as delivered at *:** PM MST and left at the door. I was...

GetHuman-dredskin's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman-dredskin's own words
My order (********) was listed as delivered at *:** PM MST and left at the door. I was home at this time with my wife and son. No one rang the door bell and the package is not anywhere. FexEx tracking number ***************. As I write this, it is *:** PM MST.I suspect Fed Ex must have delivered to the incorrect address.**Please send replacement package overnight. If FedEx gets this one to me, I will return it to you.
GetHuman-dredskin did not yet indicate what Rockauto should do to make this right.
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How GetHuman-dredskin fixed the problem
Fedex resolved this.
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Rockauto

Customer service issue
Reported by GetHuman-dredskin
Jun 12th, 2018 - 9 mons ago
I have an issue with Rockauto too
Fixed
Seen by 7 customers so far
Similar issue to 2057 others
0 customers following this
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Timeline
GetHuman-dredskin started working on this issue
Jun 12th, 2018 10:43pm
GetHuman-dredskin indicated the issue is not fixed yet.
Jun 13th, 2018 12:01am
GetHuman-dredskin confirmed the issue is fixed. Hooray!
Jun 14th, 2018 1:39am