Your website will not open up. Wayne Hogg had placed an order Saturday night. When he...

GetHuman775384's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman775384's own words
Your website will not open up. Wayne Hogg had placed an order Saturday night. When he went to checkout, it took him out of the website and he has not been able to get back in. The cart shows the * items that are in there. He tried to change it to * of each (rotor and seal) for **** Dodge **** Ram. Can not get through to a real person. I will try again in the morning after reading these helps.
GetHuman775384 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman775384 fixed the problem
E mailed gethuman. They contactecontacted Rock Auto and it was fixed the next day.
Please help with my Rockauto issue
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Rockauto

Customer service issue
Reported by GetHuman775384
Jun 12th, 2018 - 9 mons ago
I have an issue with Rockauto too
Fixed
GetHuman775384 shared how to fix
Seen by 22 customers so far
Similar issue to 2024 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman775384 started working on this issue
Jun 12th, 2018 4:51am
GetHuman775384 indicated the issue is not fixed yet.
Jun 12th, 2018 4:14pm
GetHuman775384 confirmed the issue is fixed. Hooray!
Jun 12th, 2018 7:55pm
GetHuman775384 confirmed the issue is fixed. Hooray!
Jun 12th, 2018 7:55pm