GetHuman-gpatel's customer service issue with Rockauto from June 2018
Help with my Rockauto issue
The issue in GetHuman-gpatel's own words
Hi, i must say you really need to change your shipping company from DHL. They are useless! My product has moved from Arizona to Componton CA, and stayed there for * days according to tracking website. Also your order status tracking does not do tracking, it only displays invoice regardless of the fact icon say order status. You need to fix web site so tracking is ONE click always. * weeks to deliver is not acceptable, and will Not buy if DHL is used. Also why my bill has to he broken in *, and i have to submit * payments for one item, shipping was charged sepratly, from order, why * transactions?
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