where is my purchase goods still no sign of it.

GetHuman-gpatel's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman-gpatel's own words
Hi, i must say you really need to change your shipping company from DHL. They are useless! My product has moved from Arizona to Componton CA, and stayed there for * days according to tracking website. Also your order status tracking does not do tracking, it only displays invoice regardless of the fact icon say order status. You need to fix web site so tracking is ONE click always. * weeks to deliver is not acceptable, and will Not buy if DHL is used. Also why my bill has to he broken in *, and i have to submit * payments for one item, shipping was charged sepratly, from order, why * transactions?
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Rockauto

Customer service issue
Reported by GetHuman-gpatel
Jun 9th, 2018 - 10 mons ago
I have an issue with Rockauto too
Fixed
Seen by 5 customers so far
Similar issue to 158 others
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Timeline
GetHuman-gpatel started working on this issue
Jun 9th, 2018 3:44pm
GetHuman-gpatel indicated the issue is not fixed yet.
Jun 12th, 2018 6:45pm
GetHuman-gpatel indicated the issue is not fixed yet.
Jun 12th, 2018 6:46pm
GetHuman-gpatel indicated the issue is not fixed yet.
Jun 12th, 2018 6:47pm