I ordered a oxygen sensor for a **** Pontiac grand prix and its not the part i need now...

GetHuman-gwin's customer service issue with Rockauto from June 2018

6 views
 | 
389 similar
 | 
0 following
Help with my Rockauto issue
First: share to improve GetHuman-gwin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gwin's next move: talk to Rockauto when they open (we'll send a reminder).
Rockauto's call center is closed now. We will text or email GetHuman-gwin when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-gwin can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-gwin may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-gwin's own words
I ordered a oxygen sensor for a **** Pontiac grand prix and its not the part i need now. I need to see if i can have it stopped from being sent to me and the money back
GetHuman-gwin did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-gwin fixed the problem
We are waiting for GetHuman-gwin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman-gwin fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman-gwin
Jun 6th, 2018 - 4 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 6 customers so far
Similar issue to 389 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gwin started working on this issue
Jun 6th 4:14am