I’ve just received my order of my **** ram **** front bumper and realized it was the wr...

GetHuman753539's customer service issue with Rockauto from June 2018

697 similar
0 following
Help with my Rockauto issue
First: share to improve GetHuman753539's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman753539 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman753539's own words
I’ve just received my order of my **** ram **** front bumper and realized it was the wron one. I thought I selected without fog lights bump the bumper I received came with the cutout for fog lights. Realizing this I went back to the website as directed to return and exchange for the right part and seen that I had to print out a shipping label that would cost me $***.**. Would like to know if there is a better way to deal with this. Really don’t like thought there is no customer with y’all over the phone speaking with someone that works for rockauto based on that this will probably be the last time I order auto parts from rockauto! Never had these issues in the past!
GetHuman753539 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman753539 fixed the problem
We are waiting for GetHuman753539 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman753539 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman753539
Jun 5th, 2018 - 6 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 697 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
GetHuman753539 started working on this issue
Jun 5th 7:57pm