I only received part of my order.

GetHuman736747's customer service issue with Rockauto from June 2018

2 views
 | 
517 similar
 | 
0 following
Help with my Rockauto issue
First: share to improve GetHuman736747's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman736747's next move: talk to Rockauto again when they open (we'll send a note).
Rockauto's call center is closed now. We will text or email GetHuman736747 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman736747 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman736747 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman736747's own words
The problem: I only received part of my order.
GetHuman736747 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman736747 fixed the problem
We are waiting for GetHuman736747 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman736747 fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman736747
Jun 1st, 2018 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 517 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman736747 started working on this issue
Jun 1st 11:15am