I ordered a fuel tank for a **** volkswagen bettle *.*L H* and I received exhaust pipes...

GetHuman-catwalk's customer service issue with Rockauto from May 2018

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The issue in GetHuman-catwalk's own words
I ordered a fuel tank for a **** volkswagen bettle *.*L H* and I received exhaust pipes. Did not look inside the box, was waiting to install at a later date. When I attempted to return this order, was told it was ** days ago and could not be returned. It is not my fault I was sent the wrong part. I ordered the correct part. I can install my part whenever I choose to install. I would like to return your exhaust pipes to get the fuel tank I ordered.
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Customer service issue
Reported by GetHuman-catwalk
May 23rd, 2018 - 8 mons ago
I have an issue with Rockauto too
Seen by 4 customers so far
Similar issue to 55 others
0 customers following this
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GetHuman-catwalk started working on this issue
May 23rd, 2018 8:33pm
GetHuman-catwalk indicated the issue is not fixed yet.
May 24th, 2018 3:52am