My order ********* was cancelled. My intention was to order another part along with the...

GetHuman639303's customer service issue with Rockauto from April 2018

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The issue in GetHuman639303's own words
My order ********* was cancelled. My intention was to order another part along with the original part that I ordered. I clicked the buy again button but it did not go through. I would like to have a store credit issued rather than get a refund back to my payment method. Getting my parts has a time restriction on them* I need them as soon as possible and a store credit would serve this purpose better than a refund.
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Rockauto

Customer service issue
Reported by GetHuman639303
Apr 29th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 23833 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman639303 started working on this issue
Apr 29th, 2018 11:58am