Order ********* part *Z* **** lift support installed about * weeks ago and was working...
GetHuman-devtopai's Request a return/replacement issue with Rockauto from April 2018
Help with my Rockauto issue
First: share to improve GetHuman-devtopai's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-devtopai to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-devtopai may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-devtopai's own words
Order ********* part *Z* **** lift support installed about * weeks ago and was working properly has quit working. According to the return request page this part * is no longer available. The catalog does have same part from a different company at a little higher price which I would be willing to go for.The problem is that they want the old part shipped back before I get credit. Which would mean the customer would not have Access to their trunk for aperiod of time not a good resolution. Thanks, Huba
GetHuman-devtopai did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-devtopai fixed the problem
We are waiting for GetHuman-devtopai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.