Order ********* part *Z* **** lift support installed about * weeks ago and was working...

GetHuman-devtopai's Request a return/replacement issue with Rockauto from April 2018

24033 similar
0 following
Help with my Rockauto issue
First: share to improve GetHuman-devtopai's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-devtopai to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-devtopai may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-devtopai's own words
Order ********* part *Z* **** lift support installed about * weeks ago and was working properly has quit working. According to the return request page this part * is no longer available. The catalog does have same part from a different company at a little higher price which I would be willing to go for.The problem is that they want the old part shipped back before I get credit. Which would mean the customer would not have Access to their trunk for aperiod of time not a good resolution. Thanks, Huba
GetHuman-devtopai did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-devtopai fixed the problem
We are waiting for GetHuman-devtopai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-devtopai fixes it.
This email address isn't valid


Request a return/replacement issue
Reported by GetHuman-devtopai
Apr 27th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 6 customers so far
Similar issue to 24033 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-devtopai started working on this issue
Apr 27th, 2018 2:29pm