ordered parts on **st of april and no email or ship info and my debit card charged but...

GetHuman-watrue's customer service issue with Rockauto from April 2018

Help with my Rockauto issue
The issue in GetHuman-watrue's own words
The problem: ordered parts on **st of april and no email or ship info and my debit card charged but no info?????
GetHuman-watrue did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-watrue fixed the problem
the parts showed up at my door-rockauto did not provide shipping info so i assumed they did not process my order but did, Many THANKS ROCK AUTO
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Rockauto

Customer service issue
Reported by GetHuman-watrue
Apr 26th, 2018 - 5 mons ago
I have an issue with Rockauto too
Fixed
GetHuman-watrue shared how to fix
Seen by 6 customers so far
Similar issue to 5756 others
0 customers following this
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Description of the part
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Timeline
GetHuman-watrue started working on this issue
Apr 26th 4:54pm
GetHuman-watrue confirmed the issue is fixed. Hooray!
Apr 27th 6:27pm