I need to order a part I’m having trouble finding *Don’t want to order the wrong part...

GetHuman628309's customer service issue with Rockauto from April 2018

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Help with my Rockauto issue
Before contacting them, items GetHuman628309 may need:
Description of the part, Make and model of car, and Year of car
GetHuman628309's next move: have a Rockauto rep call.
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The issue and preferred resolution, in GetHuman628309's own words:
I need to order a part I’m having trouble finding *Don’t want to order the wrong part**Chrissy Marsik
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman628309
Apr 25th, 2018 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 3294 others
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Timeline
GetHuman628309 started working on this issue
Apr 25th 5:18pm