Not knowing the right part I need

GetHuman627318's customer service issue with Rockauto from April 2018

Help with my Rockauto issue
The issue in GetHuman627318's own words
The problem: Not knowing the right part I need
GetHuman627318 did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman627318
Apr 25th, 2018 - 7 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 7857 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman627318 started working on this issue
Apr 25th 12:29pm
GetHuman627318 indicated the issue is not fixed yet.
Apr 25th 4:03pm