All brake pads are wrong. - Call Rockauto - I couldn't install them until today due to...

GetHuman623722's customer service issue with Rockauto from April 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman623722's own words
Call Rockauto ... All brake pads are wrong.
I couldn't install them until today due to the extended winter weather, when I realized they were wrong.
Exchange for the correct pads.
I have an issue with Rockauto too
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Rockauto

The wrong brake pads were sent. They are still wrapped up in the original plastic wrapping.
Customer service issue
Reported by GetHuman623722
Apr 24th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 11 customers so far
Similar issue to 23926 others
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Timeline
GetHuman623722 started working on this issue
Apr 24th, 2018 2:57am