I used a USA address my billing and usual is Canada. They want me to pay ****pping if n...

GetHuman-alkemp's customer service issue with Rockauto from April 2018

Help with my Rockauto issue
Only partial order was recieved. ... I used a USA address my billing and usual is Canada. They want me to pay ****pping if not sent to USA.
I would have to drive to USA at my expense when it was their problem.
Mark the Item warranty (I already paid the tax) and they should pay for ****pping.
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Rockauto

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Customer service issue
Reported by GetHuman-alkemp
Apr 22nd, 2018 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 3303 others
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Timeline
GetHuman-alkemp started working on this issue
Apr 22nd 4:16pm
GetHuman-alkemp indicated the issue is not fixed yet.
Apr 22nd 4:19pm