Ordered a part on ****** paid by debit still haven't received the part. Part number is...

GetHuman608085's customer service issue with Rockauto from April 2018

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The issue and preferred resolution, in GetHuman608085's own words:
Ordered a part on ****** paid by debit still haven't received the part. Part number is Sun Song *******
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

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Customer service issue
Reported by GetHuman608085
Apr 18th, 2018 - 3 mons ago
I have an issue with Rockauto too
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Seen by 3 customers so far
Similar issue to 3261 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman608085 started working on this issue
Apr 18th 3:59pm
GetHuman608085 shared this issue with your circles on Google+
Apr 18th 7:46pm