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Robinhood Customer FAQ

Top Answers & How-to Guides

How do I Contact Robinhood Customer Service?

The question we are asked most often is about how to talk to Robinhood customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Transfer Funds to My Robinhood Account?

If you have a Robinhood account then you will probably want to transfer money into it from time to time. To transfer it from a bank...

How Do I Transfer Funds from My Robinhood Account?

If you have a Robinhood account then you will sometimes need to transfer money out of that account. If you want to withdraw it to your...
Ask any question you have about Robinhood customer service, get an answer now.

Recent Robinhood Customer Questions

I cannot get into my Robinhood account due to the fact that I do not have the same telephone number that I started my account with. So I need help with changing my telephone number.

To change your telephone number on Robinhood, log into your account and navigate to your account settings. Look for the option to update your phone number. If you're unable to access your account due to the old number, use the recovery options provided on the login page. You may need to verify your identity. For more specific guidance, there is a link to the most up-to-date contact information right here on this page you are viewing.
Asked Sep 24, 2024 4:35 AM

I can't get logged in or verify my identity because my name changed after I got married.

If your name has changed after marriage, you may need to update your account information with your new name to log in or verify your identity. Make sure to provide any necessary documentation showing the name change. This will help ensure your account is accurately updated and you can access it without issues.
Asked Sep 5, 2024 4:29 PM

How do I withdraw money out of robinhood

To withdraw money from Robinhood, you need to first have uninvested cash available in your account. Go to the "Account" tab, select "Transfers," and then choose "Withdraw Funds." Enter the amount you wish to withdraw and confirm the transaction. Keep in mind that it may take a few business days for the funds to appear in your bank account.
Asked Aug 26, 2024 4:49 PM

I cant log into my account. It got hacked

If you believe your account has been hacked, it's important to take immediate action to secure it. You should follow the steps for recovering your account, which typically involve resetting your password and checking for any unauthorized transactions. There is a link to the most up-to-date contact information right here on this page, where you may report the issue and get further assistance.
Asked Aug 14, 2024 12:37 AM

I invested in Dogecoin but I can’t see my account profolio

While you should normally be able to view your Dogecoin investment under the cryptocurrency section of your Robinhood account, there may potentially be a system glitch or a temporary issue with your account. As a first step, try refreshing the app or logging out and back in again. If the problem persists, the issue may be more complex, and we recommend reaching out to Robinhood support directly for further assistance. They'll have the most up-to-date and accurate information to help resolve your issue. Please remember for all investments, it's equally as important to keep an eye on your portfolio as it is to diversify your investments to manage risk.
Asked Jun 7, 2024 8:15 PM

Help me with my Robinhood customer service issue

Trading on Robinhood

How Do I Buy Stocks on Robinhood?

Investing in stocks is a commendable financial decision for the future. You can start building a well-rounded stock portfolio by creating...

How Do I Sell Stocks on Robinhood?

Selling stocks on Robinhood is relatively straightforward once you understand each step involved in executing a successful transaction....

What are the fees and charges associated with using Robinhood?

Robinhood offers commission-free trading, meaning there are no fees charged for buying or selling stocks, ETFs, or options. However,...

How long does it take to transfer funds to my Robinhood account?

The time it takes to transfer funds to your Robinhood account may vary depending on several factors. Generally, if you initiate a transfer...

What are the trading hours for Robinhood?

The trading hours for Robinhood are from 9:30 AM to 4:00 PM Eastern Standard Time (EST), Monday through Friday, excluding market holidays....

Can I trade on Robinhood outside of the United States?

No, currently Robinhood is only available for trading within the United States. The platform is regulated by the U.S. Securities and...

Is there a minimum account balance requirement for Robinhood?

No, there is no minimum account balance requirement for using Robinhood. Whether you are a new or existing user, you can start trading...

What types of securities can I trade on Robinhood?

On Robinhood, you can trade a wide variety of securities, including stocks, exchange-traded funds (ETFs), options, and cryptocurrencies....

Are there any restrictions on the number of trades I can make in a day?

Yes, there are restrictions on the number of trades you can make in a day with Robinhood. As per the regulations set by the Financial...

Account Management

How Do I Transfer Funds to My Robinhood Account?

If you have a Robinhood account then you will probably want to transfer money into it from time to time. To transfer it from a bank...

How Do I Transfer Funds from My Robinhood Account?

If you have a Robinhood account then you will sometimes need to transfer money out of that account. If you want to withdraw it to your...

How Do I Open an Account with Robinhood?

You can easily create an account with Robinhood to access investment opportunities in stocks, EFTs, options, and cryptocurrencies....

How Do I Close My Account with Robinhood?

If you want to close your Robinhood account, the first thing you need to do is get any account restrictions lifted. Next, you need...

How Do I Recover a Hacked Robinhood Account?

If your Robinhood account has the wrong balance or if you can't log into your account, you may have been hacked. The first thing you...

How Do I Reset My Robinhood Password?

You can reset your Robinhood password by visiting the official homepage and clicking Log In. Type in the email address associated with...

How Do I Close My Robinhood Account?

There are multiple reasons why you might want to close your Robinhood account. If you are changing to a different brokerage, there...

How Do I Reset My Username and Password with Robinhood?

Robinhood is a broker that allows traders to trade stocks, cryptocurrency, and even exchange funds without paying any commission or...

How Do I Unfreeze My Robinhood Account?

Robinhood enables you to trade exchange-traded funds, stocks and cryptocurrencies without paying any fees. If your Robinhood account...

Security Features

How Do I Setup Two Factor Authorization on My Robinhood Account?

Two-factor authorization is ideal to keep your Robinhood account secure. It prevents cybercriminals from gaining access, even if they...

Card Management

How Do I Pay My Robinhood Credit Card Bill Online?

Robinhood currently doesn't charge any credit card fees, minimum balances, or maintenance fees for Cash Management. However, there...

How Do I Activate My Robinhood Card?

You can activate your Robinhood debit card right from your mobile app. To activate your card now, just follow the instructions above...

How Do I Order a New Robinhood Debit Card?

There are many benefits associated with getting a Robinhood debit card, including free use of many selected ATMs, and more. That's...

How Do I Find My Robinhood Account and Routing Numbers?

You will need your ACH routing number and account number to link your Robinhood account with your other accounts. You can find your...

How Do I Cancel My Robinhood Credit Card?

To cancel your Robinhood credit card, you must close your Robinhood account, which can be done from the mobile app. Once your account...

How Do I Send a Check to Someone Online Using Robinhood?

Robinhood allows you to send an online check to a person or business. To send the check using Robinhood, you must have an account with...

How Do I Transfer Money Online Using Robinhood?

There are three different ways you can transfer money online using Robinhood, and each one requires a different procedure. After you...
We look to the Robinhood issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Robinhood issues reported to GetHuman
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