I received an empty case with a paper copy of the movie disc from the Redbox rental mac...

GetHuman-pattiduq's Never Received Movie issue with Redbox from August 2019

Help with my Redbox issue
The issue in GetHuman-pattiduq's own words
I received an empty case with a paper copy of the movie disc from the Redbox rental machine at my Kroger.

GetHuman-pattiduq did not yet indicate what Redbox should do to make this right.

How GetHuman-pattiduq fixed the problem
I called Redbox and told them what happened, they opened an inquiry to find out who had the movie before me so they could be charged for the cost & they are sending a technician to remove the empty case from the redbox machine so it doesn’t happen to someone else.
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Never Received Movie issue
Reported by GetHuman-pattiduq
Aug 9th, 2019 - 2 years ago
GetHuman-pattiduq shared how to fix
Seen by 22 customers so far
Similar issue to 4471 others
0 customers following this
Items needed
Email address on the account
Your name
Your billing address


GetHuman-pattiduq started working on this issue
Aug 9th, 2019 2:04am
GetHuman-pattiduq confirmed the issue is fixed. Hooray!
Aug 10th, 2019 11:05am

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