I went to swipe my card to get a movie out of Redbox but Redbox was telling me that my...

GetHuman2214550's customer service issue with Redbox from February 2019

15 views
 | 
2694 similar
 | 
0 following
Help with my Redbox issue
Next: our robot will wait on hold for GetHuman2214550 to get a Redbox rep on the line!
Always use the GetHuman Phone tocall Redbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2214550's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman2214550's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2214550 may need:
Email address on the account, Your name, and Your billing address
The issue in GetHuman2214550's own words
I went to swipe my card to get a movie out of Redbox but Redbox was telling me that my card was unauthorized so I kept on swiping to see if it would say otherwise nothing happened with no movies coming out and that was last night. Now this morning when I check my bank statement it's saying that Redbox charged me three times one for $** another for $** and another for $** but again I never received any movies and my bank card is saying the transactions are being pending .. I just want my money back
GetHuman2214550 did not yet indicate what Redbox should do to make this right.
I have an issue with Redbox too
How GetHuman2214550 fixed the problem
We are waiting for GetHuman2214550 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Redbox customer problems.
What do I do if there's an overcharge on my Redbox account?How to notify Redbox if a DVD is damaged?
Do you have a customer issue as well?
We can help you get Redbox's attention and get better help faster. Tap below to get started.
Having Redbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2214550 fixes it.
This email address isn't valid

Redbox

Customer service issue
Reported by GetHuman2214550
Feb 15th, 2019 - 8 mons ago
I have an issue with Redbox too
Not resolved
Seen by 15 customers so far
Similar issue to 2694 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2214550 started working on this issue
Feb 15th 4:15pm