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The issue in GetHuman-alexiasu's own words
Me and my boyfriend rented * movies and when we went the next day to return them they were working on the redbox machine and said it would take a while so we looked around the for about ** minutes then went back and they were still working on it. We just decided to come back the next day to return the movies. But the following day we got caught up with work and school and now redbox has charged us ** dollars for the movies .
GetHuman-alexiasu did not yet indicate what Redbox should do to make this right.
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