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The issue in GetHuman1679466's own words
I have two movies I have been able to return, this is the SECOUND email I have sent you. The redbox in our town would not take my dvds! I put them in as always and it would not take them. Then I was in the hospital sick and went to return them to another redbox in a different city and that one took them and now I have a $** charge ! when this is not my fault. I have rented MANY MANY times. I would like a full refund, only having one redbox in this small town and it would not work !
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