I got charged for my rental when I should have gotten it for free with my points.

GetHuman636673's customer service issue with Redbox from April 2018

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610 similar
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1 following
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The issue and preferred resolution, in GetHuman636673's own words:
The problem I ran into: I got charged for my rental when I should have gotten it for free with my points.
I trust that Redbox will make this right and come up with a resolution that is fair.
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Redbox

Customer service issue
Reported by GetHuman636673
Apr 28th, 2018 - 3 mons ago
I have an issue with Redbox too
Not resolved
Seen by 5 customers so far
Similar issue to 610 others
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Timeline
GetHuman636673 started working on this issue
Apr 28th 3:24am