I got charged for my rental when I should have gotten it for free with my points.

GetHuman636673's customer service issue with Redbox from April 2018

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The issue in GetHuman636673's own words
The problem: I got charged for my rental when I should have gotten it for free with my points.
GetHuman636673 did not yet indicate what Redbox should do to make this right.
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Redbox

Customer service issue
Reported by GetHuman636673
Apr 28th, 2018 - 7 mons ago
I have an issue with Redbox too
Not resolved
Seen by 5 customers so far
Similar issue to 1533 others
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Items needed
Email address on the account
Your name
Your billing address
Timeline
GetHuman636673 started working on this issue
Apr 28th 3:24am