Bought a game that won’t start need to return it

GetHuman631362's customer service issue with Redbox from April 2018

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Help with my Redbox issue
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The issue and preferred resolution, in GetHuman631362's own words:
The problem I ran into: Bought a game that won’t start need to return it
I trust that Redbox will make this right and come up with a resolution that is fair.
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Redbox

Customer service issue
Reported by GetHuman631362
Apr 26th, 2018 - 3 mons ago
I have an issue with Redbox too
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Seen by 2 customers so far
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Timeline
GetHuman631362 started working on this issue
Apr 26th 4:16pm