Took me over a week before I finally was able to eject disc with the help of Apple. - i...

GetHuman-bech's customer service issue with Redbox from April 2018

4 views
 | 
595 similar
 | 
0 following
Help with my Redbox issue
How did GetHuman-bech do it?
Waiting to hear how GetHuman-bech fixed the problem to share with other customers.
The problem I ran into: Took me over a week before I finally was able to eject disc with the help of Apple.
it wouldn’t play and it wouldn’t eject. Tried lots of things for a week and finally had to call Apple for help in ejecting the dvd.. Am concerned I have to pay for ** days rental. Hate to return it to the box, and mess up the next renter. Do I need to mail it back to Redbox?
I trust that Redbox will make this right and come up with a resolution that is fair.
Help with my Redbox issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Redbox's attention and get better help faster. Tap below to get started.
Having Redbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Redbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-bech fixes it.
This email address isn't valid

Redbox

Movie - “JUMANJI”
Customer service issue
Reported by GetHuman-bech
Apr 18th, 2018 - 3 mons ago
I have an issue with Redbox too
Fixed
Seen by 4 customers so far
Similar issue to 595 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Your name
Your billing address
Timeline
GetHuman-bech started working on this issue
Apr 18th 3:38am
GetHuman-bech indicated the issue is not fixed yet.
Apr 18th 5:17am
GetHuman-bech confirmed the issue is fixed. Hooray!
Apr 18th 1:27pm