Movies don't work - Play the movies on my ps* - My kids were crying since they couldn't...

GetHuman-erwinher's customer service issue with Redbox from April 2018

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The issue in GetHuman-erwinher's own words
Play the movies on my ps* ... Movies don't work
My kids were crying since they couldn't watch their movies
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Redbox

Both DVDs did not work boss baby and moana
Customer service issue
Reported by GetHuman-erwinher
Apr 19th, 2018 - 5 mons ago
I have an issue with Redbox too
Not resolved
Seen by 3 customers so far
Similar issue to 1038 others
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Timeline
GetHuman-erwinher started working on this issue
Apr 19th 5:24am
GetHuman-erwinher indicated the issue is not fixed yet.
Apr 19th 8:45am