Movies don't work - Play the movies on my ps* - My kids were crying since they couldn't...

GetHuman-erwinher's customer service issue with Redbox from April 2018

Help with my Redbox issue
Play the movies on my ps* ... Movies don't work
My kids were crying since they couldn't watch their movies
I trust that Redbox will make this right and come up with a resolution that is fair.
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Redbox

Both DVDs did not work boss baby and moana
Customer service issue
Reported by GetHuman-erwinher
Apr 19th, 2018 - 3 mons ago
I have an issue with Redbox too
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Seen by 3 customers so far
Similar issue to 615 others
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Timeline
GetHuman-erwinher started working on this issue
Apr 19th 5:24am
GetHuman-erwinher indicated the issue is not fixed yet.
Apr 19th 8:45am