Yesterday I was in Poke's (Youtuber) Team Sloth group chat and saw a link with a captio...

GetHuman-deroses's Hacked Account issue with ROBLOX from May 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deroses's own words
Yesterday I was in Poke's (Youtuber) Team Sloth group chat and saw a link with a caption that said something like this, "If you play this game you will get free robux!" I decided to join because why not and I was bored. When I loaded in, it showed my password on the screen. I quickly exited the game thinking I was going to get hacked. I go onto Roblox today to play, mainly because I wanted to show my friend my new avatar I had created the day before. I logged in and it kept saying it was the wrong username or password. Keep in mind, I've had this username and password for * YEARS and never had a problem. All my friends and family members swore that they didn't touch my account. I really believe I did get hacked. Can you help me? My username is Superrudy** and I had * (sadly) robux. Also, my computer glitched out one time when I was playing and I ended up losing *** robux. I was wondering if you could also replace that. *Thank you so much for your help! It means a lot!**Superrudy**

GetHuman-deroses did not yet indicate what ROBLOX should do to make this right.

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Hacked Account issue
Reported by GetHuman-deroses
May 17th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 45900 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-deroses started working on this issue
May 17th, 2019 9:35pm

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