How Do I Report a Scammer to ROBLOX?

If someone is trying to scam you on Roblox, you can report them using the 'Report Abuse' feature. The feature allows you to report all sorts of inappropriate activity.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

Roblox is a community of players and developers. It has certain rules to promote safety and keep scammers away. You can report a scammer to Roblox anytime you suspect that you are being scammed. If you don't want to report them, you can block them from reaching you.

According to Roblox, a scam is an attempt to trick someone else into parting with their personal information or valuables for personal gain.

Using the Roblox 'Report Abuse' Feature

The Report Abuse feature allows you to report bad content and anything that violates the rules. Once you report a user on the feature, it automatically sends a report to the moderators. Repeat offenders are usually blocked.

When using the Report Abuse feature, you must specify the specific chat, content or message that should be reviewed. The moderators can't help you if you report a profile without specifying the content you consider wrong.

How to Report a User In-Game

You can report a user in-game using the Report Abuse feature. Follow these steps to report users in-game.

1. Click on the 'Menu' button at the top of the screen

2. Click on the flag icon next to the user's name

3. Click on the option 'Report'

4. Select 'Player' and then 'Which Player'

5. Report the relevant username

6. Select the menu 'Type of Abuse'

7. Choose the type of inappropriate action you intend to abuse

8. Use the Short Description box to add more information

9. Click 'Submit' to complete the process

How to Report Out-of-Game Violations

Some players may try to scam you or violate the existing Roblox games out of the game. You can report them using the Report Abuse feature.

How to Report User-Created Advertisement

If you think than an ad posted by a user violates the existing terms and conditions, you can report it. Click 'Report' under the as image and wait for it to load. When it loads, fill out the form and click on the button 'Report Abuse.'

How to Report an App Chat

You can report inappropriate chats made by other users in the app. Click on the gear icon at the top of the chat window to view the Chat Details. Click on the user name and then 'Report.' You must click on the Report button to obtain a report form. Fill it out and click on the 'Report Abuse' button.

Contacting the Support Team

If you need help when using Roblox, you may contact the customer service team and ask for help. The best way to contact Roblox is on the phone. You get the chance to speak directly with a member of the customer service team. They will ask about your problem and direct you to the most relevant help.

Consider seeking support on email if you don't necessarily need to speak with a representative. Usually, you have to send several emails back and forth before getting the support you need.

If you don't mind seeking help in public, you may seek support on Twitter. You are likely to get help fast since it is a public site. If the support agents can't help you on Twitter, they may ask you to contact them on the phone or email.

The Roblox help desk is the first support option for many users. It has answers to lots of questions and issue-specific topics.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Report a Scammer to ROBLOX?

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Asked 4 years ago
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Using the Roblox 'Report Abuse' Feature report a scammer to Roblox
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