I helped my daughter, username WhiteIsabell**, to buy **** robux today for $**.** at ar...

GetHuman-slzimm's customer service issue with ROBLOX from December 2018

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The issue in GetHuman-slzimm's own words
I helped my daughter, username WhiteIsabell**, to buy **** robux today for $**.** at around *pm today. It is now *:**pm and all she bought was the following:***********alexnewtron*alexnewtron*Purchased Townhouse Estate at place ** MeepCity ********She should still have **** as her balance, however, she noticed as she was playing meepcity that her robux were down to *. We checked her account balance and saw this purchase which SHE DID NOT MAKE:***********Nick*df*Nick*df*Purchased doge**,*****She does have a shirt in her collection now but its cost is only ** robux and she doesn't even want it.**After doing some forum searching it looks like Robux being stolen is an issue and that customer service will help with the issue. Please let us know how to get her **** robux back as soon as possible.**Also, should we reset her password or set up a new account? How does she retain all of what she has created if she has to create a new account? Please give us steps to take and let me know what else we need to do to get refunded her robux. Thanks! *Stephanie Zimmerman

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ROBLOX

Customer service issue
Reported by GetHuman-slzimm
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 63 customers so far
Similar issue to 17640 others
0 customers following this

Timeline

GetHuman-slzimm started working on this issue
Dec 26th, 2018 8:44pm

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