Hello my name is Kira Brewster, my daughter made an account a long time ago and never p...

GetHuman-kirarbre's customer service issue with ROBLOX from December 2018

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The issue in GetHuman-kirarbre's own words
Hello my name is Kira Brewster, my daughter made an account a long time ago and never provided an email, and is too young to know to write down her password. I got her * roblox gift cards for Christmas and now I cant add them to her account because I do not have her password. I tried added my email to it but I need the password to do so. I dont want her to have to start a new account and lose all of the stuff she has already so I was wonder if there is any way I can get my email added to her account or get a temporary password so we can reset it and I can save her new password for future purchases? Please let me know as soon as you can, thank you very much for your time! My phone number is (***) ***-**** or Ive provided my email below as well.

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ROBLOX

Customer service issue
Reported by GetHuman-kirarbre
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 17586 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-kirarbre started working on this issue
Dec 26th, 2018 5:41pm

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