My grandson uses Roblox, free version, extensively. I have purchased through Paypal app...

GetHuman-jerryspc's customer service issue with ROBLOX from May 2018

Help with my ROBLOX issue
The issue in GetHuman-jerryspc's own words
resolve a hack ... My grandson uses Roblox, free version, extensively. I have purchased through Paypal approx $***, he uses for different purposes. Recently I was hacked by someone, I assume at your org for about $***. I was repaid by Paypal who probably filed claim against you. Before I purchase any more I want to know what you have or are doing about this situation. User name of my grandson is: iiJustBraden.
money spent
personal response, not form
Approx a year
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ROBLOX

Play Westover Ultimant Driving
Customer service issue
Reported by GetHuman-jerryspc
May 20th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 8 customers so far
Similar issue to 420 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-jerryspc started working on this issue
May 20th 3:35pm
GetHuman-jerryspc indicated the issue is not fixed yet.
May 20th 5:33pm
GetHuman-jerryspc indicated the issue is not fixed yet.
May 20th 5:37pm
GetHuman-jerryspc indicated the issue is not fixed yet.
May 24th 1:25am
GetHuman-jerryspc indicated the issue is not fixed yet.
May 24th 1:55am